Revenue Manager

Revenue Manager

Overview: Implement and support company pricing, market strategy, yield, distribution & selling strategies, and revenue management best practices.  Manage hotel revenue generation and maximization through full utilization of company systems, business processes and specifications.  Expected to be a leader and participate in the executive management committee in developing and implementing ideas to improve operations, revenue, policies, quality of guest experience and hotel efficiency.  This position oversees 2 hotel properties (Celebration, FL and Miami, FL).

Meliá Orlando Suite Hotel & ME Miami

Celebration, Florida

In a company as large as your world, all that’s missing is YOU.

If you join Meliá Hotels International, you will immediately be empowered to enhance the experience of every guest.   We put the emphasis on having a qualified team of people working in an environment where flexibility, motivation, commitment, involvement and enthusiasm prevail.  We work together to grow in a company that is the leader not only in our different lines of business but also in people management, one of our main foundations. For those reasons and because we know that you are talented, ambitious, and are seeking to grow and improve as a professional, we are inviting you to come and achieve your dream with us!

Meliá Hotels International is the world’s largest resort hotel company in the world.  With 382 hotels worldwide, and growing, the company has been firmly committed to international development.      

Values

• Service vocation Because our guest is our reason for being
• Excellence Because we do things right: with professionalism, efficiency and agility
• Innovation Because we anticipate and evolve to be better every day
• Proximity Because we love to share, listen... feel
• Consistency Because we do what we say

Benefits & Perks

• Competitive Compensation: Pay rates that meet or exceed area standards.
• Competitive Benefits Plans: Health, dental, vision, and supplemental insurance
• Work/Life Balance: Holiday, vacation, and sick pay
• Worldwide Hotel Booking Discounts: Amazing discounts to everyone who is part of the company, including our family or friends.
• Partner Discounts: Meliá Hotels International takes advantage of its leading position on the international market, striking deals with other companies to offer our employees products or services at a more competitive price. For example, theme parks, banks, airlines, insurers, and gyms, etc.

Overview: Implement and support company pricing, market strategy, yield, distribution & selling strategies, and revenue management best practices.  Manage hotel revenue generation and maximization through full utilization of company systems, business processes and specifications.  Expected to be a leader and participate in the executive management committee in developing and implementing ideas to improve operations, revenue, policies, quality of guest experience and hotel efficiency.  This position oversees 2 hotel properties (Miami and Celebration, Florida).

Essential Duties

• Conduct a weekly Revenue Management Meeting where the current 120-day booking period is evaluated for proper rate and availability control.  Give a synopsis of results vs. decision from the previous week and leads discussion on future issues.
• Develop and implement revenue maximization practices such as advance upgrade, front desk upsell and other key programs to lift ADR on booked reservations.Oversee and evaluate the effectiveness of any internal incentive programs for Front Office, Reservations and Sales (if applicable).  Then provide the General Manager with clear payback analysis. 
• Responsible for managing the implementation of pricing and optimization strategies.
• Prepare daily pick up and weekly pace report, tracking hotel occupancy six months prior to arrival.
• Keep log of all trends, events, citywide conventions, etc. that effect hotel occupancy.
• Receive all definite/tentative group bookings and provide the General Manager with analysis of how each booking will impact occupancy, average rate, and rooms profit. 
• Explore variations in the market to stimulate additional revenue without increasing costs.
• Maintain and build all group codes, rate plans, rate strategies, billing profiles and transient, marketing, executive, corporate, wholesale, and OTA accounts.
• Work closely with the Director of Sales & Marketing and Front Office Manager to ensure their departmental objectives and responsibilities to the hotel management group are met without having a negative impact on total rooms revenue management.
• Prepare monthly and quarterly reports for the Revenue Management Committee of the team’s progress toward the goals of the forecast.  Include a detailed analysis on the impact of group bookings, adjustments to the current year forecast and analysis of variances.
• Responsible for the daily room inventory management process.

This brief description/responsibilities and/or duties are not intended to be ALL responsibilities or qualifications of the job. EEO/M/F/D/V

Minimum Requirements

1. Ability to communicate in English with guests, management and co-workers to their understanding.
2. Outstanding communication skills, oral and written.
3. Excellent analytical skills: Be able to cross-analyze various dates, detect trends and variations, grasp and understand complex data models.
4. Understanding of statistics with weighted average, standard deviation and variance in order to be efficient with formulas and calculations.
5. Ability to compile data into statistical overviews and graphs.
6. Strong foundation in the hospitality industry.  This knowledge and these abilities are typically acquired through a completion of a Bachelor or Associates in Business, Hotel Management, or Statistics.
7. Two (2) plus years of work experience as a revenue manager in the hotel and/or resort sector.
8. Possess intermediate/advanced computer skills.
9. Ability to travel at least 25% of the month in order to fulfill the needs of both hotels.

Only candidates with authorization to work in the U.S.A. will be considered. At this time, no monetary relocation assistance is available.